Getting care
on Kena Health
1
Sign up in less than 3 minutes. Enter your cellphone number and a valid passport or SA ID number.
2
Select the category that best matches your symptoms.
3
Choose a payment method immediately, or start your consultation and add a payment method later.
4
Share your medical history and symptoms with Linda, our digital assistant.
5
Start your consultation with a nurse or therapist, and connect with a doctor if needed—all for just R235.
6
Get sick notes, referral letters and prescriptions. Prescriptions can be filled at pharmacies nationwide.
Consultation hours
Sundays & public holidays
No appointment needed.
Any questions?
Our pricing
Standard
Mental Health
Child’s Consultation
Day-to-day healthcare needs for you and your child
Consult with a nurse, doctor, or therapist
Get expert medical advice, diagnosis and treatment plan
Get a prescription*
Get a sick note*
Get a referral to specialists*
* If your condition requires it
Quick prescription renewals and treatment of specific conditions:
Renew your birth control prescription
Get treatment for thrush and hay fever
Download SA’s leading
medical app
Kena Health is unsuitable for medical or mental health emergencies requiring immediate in-person treatment
For emergencies, immediately call one of the numbers below.
Emergency primary care numbers
- South African toll-free emergency number 10177
- Netcare Private Emergency number 082 911
- ER24 ambulance number 084 124
Mental health emergency numbers
For 24-hour mental health emergencies, immediately call:
- Lifeline South Africa 0861 322 322
- Akeso Psychiatric Response Unit 0861 435 787
